Give the
Gift of Flavor

No, you do not need to activate your physical or eGift card – you can use them immediately.

Yes, you can pay for your online order with your physical gift card. Your gift card never expires.

Yes, you can pay for your in-store or online order with an eGift card!

You can buy a Five Guys gift card in any Five Guys location or you can buy a Five Guys gift card online by visiting fiveguys.cashstar.com. You can also buy a Five Guys gift card at retailers such as Target and Amazon. You can use your gift card any time and the balance never expires.

Checking your gift card balance is easy! Simply use the balance inquiry form by visiting fiveguys.com/gift-cards to get started.

To resend an eGift Card, view an eGift Card or receive the delivery status of gift cards purchased online, visit our Manage Your Gift Card page at fiveguys.cashstar.com/self_service/v2/register/.

Please reach out to us via our Contact Form by visiting  fiveguys.com/support-hub/contact-us/ and someone will be in touch ASAP!

Unfortunately, gift cards are treated as cash. They cannot be refunded or replaced.

If you’re able to provide proof of purchase, we’ll do our best to locate your gift card—just reach out through our Contact Form by visiting  fiveguys.com/support-hub/contact-us/.